He was the only hotelier to be listed by the British newspaper The Sunday Times as one of the thousand persons who exerted influence on the previous century. His contribution was the creation of Holiday Inn – one of the most important American brands. He was also called the father of the modern hotel industry, as he introduced original amenities in his motels, which have become a standard across the industry over time. Wilson achieved global success owing to his efforts to ensure access to good-quality and affordable hotel services and product predictability for his guests regardless of where they find themselves to be in the world.
Chapter 15 - Kemmons Wilson - Vol. 1, pages 136-149. To see sample page from that chapter click here
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